Success Stories

The Need:

A Canadian DTC brand was working with an Indian home textile factory for the first time. They’d finalized the PO but wanted independent eyes on the quality, stitching, labeling, and overall factory hygiene before shipment.

How We Catered to It:

• We conducted a 48-hour turnaround pre-dispatch inspection
• Measured GSM and thread count, checked stitch consistency across SKUs
• Flagged incorrect care labels on 30% of units (the supplier had used leftover labels from another client)
• Shared a photo-logged report with timestamped issues and live updates
• Helped them reprint and relabel before cartons were sealed

The Result:

• Saved the client from 1-star reviews and Amazon compliance risk
• No delays to shipping — rework was done in 3 days flat
• That brand now uses our audits for every India supplier they onboard

The Need:
A US-based kitchenware seller was expanding to EU marketplaces. They needed someone to handle end-to-end shipping from multiple Indian vendors — but didn’t want to babysit timelines, document follow-ups, or fight with freight agents.

How We Catered to It:

• Consolidated goods from 3 manufacturers into a single export load 
• Handled Ex-Works pickup, DGFT docs, GSP certification, and HS code advisory
• Booked space on an LCL sailing with firm dispatch and port timelines
• Provided a real-time shared tracker with updates at each logistics milestone
• Coordinated delivery into Amazon DE and local 3PL for Shopify orders
   

The Result:

• Reduced landed cost per unit by 18%
• No shipping bottlenecks, zero customs clearance issues
• Client now ships quarterly with us — across US, UK, and EU

The Need:
An interior decor brand was launching handmade runners on Amazon US. The supplier was only offering bulk pack shipments. The founder needed FNSKU labeling, polybagging, carton sorting, and ready-to-FBA packaging — done in India.

How We Catered to It:

• Received bulk shipment at our Delhi prep center
• Developed an SOP for folding, SKU-specific FNSKU labeling, and presentation inserts
• Polybagged every unit, ensured suffocation warnings, and correct carton dimensions
• Shared photos of the final packed sets before dispatch
• Handled handoff to freight forwarder for direct FBA delivery
   

The Result:

• All units checked in at FBA with 0 prep errors
• Inventory live before launch week with no delays
• Client now uses us for gifting SKUs and seasonal bundles too